The Quality Group / Mexico – to deliver the raffle game operating system for Sorteos Tec, Mexico
Juni 2018 – PRESS RELEASE – Quality Group Lottery Solutions GmbH (“TQG-LS”) will support Sorteos Tec in the transformation of the company into a digital, modern and player-centric social lottery with process consulting and support as well as the technical implementation..
Soreteos Tec was founded in 1943 by Eugenio Garza Sada and a group of businessmen, who formed a civil association called Enseñanza e Investigación Superior.
Implementing of "TQG-LotterySuite"
The goal is to transform Sorteos Tec, which has been successfully marketing lottery games as a social lottery for more than 70 years, into a modern and more efficient organization that focuses on the needs of its players. TQG-LS will implement its Omin-Channel lottery platform “TQG-LotterySuite” and adapt Sorteos Tec specific functions on the platform. The new lottery platform will then interact with third-party systems as well as with Sorteos Tec’s own applications. From the outset, Sorteos Tec will migrate all Internet activities to the TQG platform. In the second phase, the more than 100,000 sellers who currently sell lottery tickets offline to players in Mexico will be involved. Sorteos Tec ticket sales represent a valuable contribution to Mexico’s society, as the ticket revenues are used for scholarships for low-income students at Tecnológico de Monterrey.
“With TQG-LS we have selected an innovative and agile lottery technology supplier. They have excellent expertise and have already carried out various projects for social lotteries. Their technology and advice will help us transform Sorteos Tec into a customer-focused company. This will give us more opportunities to promote education in Mexico through our scholarship program “Lideres del Mañana”.””.
Fernando Carillo, Digital Strategy Director of Sorteos Tec
Focus on player development
Commenting on Sorteos Tec’s selection of TQG-LS, Karsten Hagemeister, COO and Head of Business Development at TQG-LS, said: “Entering the Latin American lottery market is a strategic step forward for TQG-LS. We will implement highly customized customer functions and integrate them into the TQG LotterySuite standard software. With Sorteos Tec, we will build a regional support organization that acts as a base in Latin America. “
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End-to-end lottery management system
The TQG-LotterySuite is an end-to-end lottery management system that demonstrably meets the requirements for safe and efficient gaming operations. In addition to a high-performance transaction engine, the system contains the central functions for controlling games and customers. The TQG LotterySuite encompasses all sales channels. The system is a modular, flexible and completely scalable platform. It is based on principles of modern development of standard solutions. This ensures fast project implementation. The system offers all relevant functions of a lottery management system. Customer-specific adaptations can be easily integrated. The TQG-LotterySuite is hardware independent. Back-office applications of third parties are supported via standard interfaces.
The core of the system is the high-performance and secure transaction engine in connection with the configurable games management. The comprehensive customer management (Player Management) enables a holistic view of the player across all sales channels. In consideration of the Responsible Gaming requirements, the platform offers optimal possibilities to support the player.
Customer management is supplemented by optional modules such as subscription management, player card management and syndicates, which can also be managed offline. The TQG-RMS (Retail Management System) is available for connecting the sales outlet network. This is based on a thin client architecture and includes the Retail Manager, the Terminal Manager and the Terminal Content Manager.
The open interface concept makes it easy to connect with all relevant partners and integrate existing applications. The system is hardware-independent and can be easily connected to various terminal hardware, central systems and third-party products.
The database-driven system is based on the latest Java standards and can be operated with standard tools. Due to the application server technology used, load-dependent clustering of the application is possible at any time. It has interfaces in the latest REST and SOAP technologies that can process a large number of transactions.
The system has a configurable, plugin-based security system for all transactions. This allows LTG to store transactions exclusively in text files and/or databases, for example. A combination of both variants is also possible at any time by using the corresponding plug-ins. Thus, for example, country-specific plug-ins for digital signatures, encryption or dedicated multiple redundancy can be integrated. In this way,